Contact information

We're here to help! Whether you have a question about our products, your order, shipping, returns, or anything else, the ELVIRAH team is happy to assist you.

Our goal is to provide the best shopping experience and ensure every customer receives timely support.

Customer Support

Brand Name: ELVIRAH

📧 Email: support@elvirah.com (Update once your official email is ready.)

📱 WhatsApp: +91 94265 20604

🌐 Website: www.elvirah.com (Update once your domain is live.)

Business Hours

Monday – Saturday

🕙 8:00 AM – 8:00 PM (IST)

Sunday: Closed

Messages received outside business hours will be answered on the next working day.

Order Support

Need help with your order?

Please include the following information when contacting us:

  • Order Number
  • Full Name
  • Registered Mobile Number
  • Email Address
  • Brief Description of Your Query

Providing these details helps us resolve your request faster.

Shipping & Returns

For questions regarding:

  • Shipping
  • Delivery
  • Returns
  • Exchanges
  • Refunds

Please refer to our Shipping Policy and Return & Refund Policy, or contact our support team directly.

Business Inquiries

For collaborations, partnerships, wholesale opportunities, media requests, or business inquiries, please contact us via email.

📧 business@elvirah.com (Optional – create this later if needed.)

Response Time

We aim to respond within:

  • WhatsApp: Within 2–6 business hours
  • Email: Within 24–48 business hours

Response times may vary during holidays, product launches, or high-volume periods.

Our Commitment

At ELVIRAH, every customer matters.

We are committed to providing:

  • Premium Customer Support
  • Secure Shopping Experience
  • Transparent Communication
  • Reliable Assistance Before & After Purchase

Thank you for choosing ELVIRAH.

Beauty in Every Step. 🤍