Terms of service
Last Updated: July 2026
Welcome to ELVIRAH. By accessing or using our website, you agree to these Terms of Service. If you do not agree with any part of these Terms, please do not use our website or services.
1. About ELVIRAH
ELVIRAH is an Indian fashion and footwear brand offering products through its official website.
Throughout these Terms, "we", "our", and "us" refer to ELVIRAH.
2. Eligibility
By placing an order, you confirm that:
- You are legally capable of entering into a binding agreement under applicable laws.
- The information you provide is accurate and complete.
- You will use our website only for lawful purposes.
3. Products
We make every effort to display product colors, images, and descriptions as accurately as possible.
However:
- Actual product colors may vary due to screen settings.
- Slight variations in craftsmanship, stitching, texture, or finish may occur.
- Product availability is subject to stock.
4. Pricing
All prices are displayed in Indian Rupees (INR).
Prices may change without prior notice.
Taxes, shipping charges, and applicable fees will be displayed during checkout where applicable.
5. Orders
We reserve the right to:
- Accept or reject any order.
- Cancel orders suspected of fraud.
- Limit quantities purchased.
- Refuse service where necessary.
Customers will be informed if an order cannot be fulfilled.
6. Payment
We accept payment methods available during checkout.
All online payments are processed through secure third-party payment providers.
ELVIRAH does not store your complete payment card information.
7. Shipping & Delivery
Shipping timelines are estimates only.
Delays caused by courier services, weather conditions, public holidays, natural disasters, or other unforeseen events are beyond our reasonable control.
Please refer to our Shipping Policy for complete details.
8. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Please read the policy carefully before placing an order.
9. Intellectual Property
All content on this website, including but not limited to:
- Logo
- Brand Name
- Product Images
- Product Designs
- Website Design
- Graphics
- Icons
- Text
- Videos
is the intellectual property of ELVIRAH unless otherwise stated.
Unauthorized copying, reproduction, resale, or commercial use is prohibited.
10. Acceptable Use
You agree not to:
- Use the website for unlawful activities.
- Attempt unauthorized access.
- Upload malicious software.
- Copy or exploit website content without permission.
- Interfere with website functionality.
11. Limitation of Liability
To the maximum extent permitted by law, ELVIRAH shall not be liable for:
- Indirect damages
- Consequential damages
- Loss of profits
- Business interruption
- Data loss
- Delivery delays beyond our reasonable control
Our maximum liability shall not exceed the amount paid for the relevant product.
12. Third-Party Services
Our website may include links or services provided by third parties such as:
- Payment gateways
- Courier partners
- Analytics providers
- Social media platforms
We are not responsible for their content, policies, or practices.
13. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you consent to the collection and use of information as described therein.
14. Force Majeure
ELVIRAH shall not be held responsible for delays or failure to perform obligations due to events beyond reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fires
- Pandemics
- Government restrictions
- War
- Internet outages
- Power failures
- Transportation disruptions
15. Governing Law
These Terms shall be governed by the laws of India.
16. Jurisdiction
Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat, India.
17. Changes to Terms
We reserve the right to modify these Terms at any time.
Updated versions will be posted on this page with the revised effective date.